Frequently Asked Questions
I’m unsure of my level, is there a test that I could do?
There are different courses to choose from on every level – how do I choose the best one for me?
When do you offer the Taster Courses?
Is it possible to learn Intermediate, Advanced levels etc on a faster pace as well?
Can I pay by instalments / by term?
Are there concessions / discounts?
If I find that the course is too easy/hard is it possible for me to change levels?
If I find that the course is not suitable, will I be able to claim my money back?
Do you have courses in my area?
Where will the course be held?
If I decide not to sit the exam will I receive a certificate?
Are the CDs and books included in the price?
Am I able to purchase CDs if I’m not on a Welsh for Adults course?
What if I’m unable to attend a lesson?
What time is the reception open?
If I’m not enrolled on one of the courses, are you able to keep me informed on the courses you run?
Am I able to attend Sadwrn Siarad if I’m not enrolled on one of the Centre’s courses?
Am I able to attend the Revision Course if I’m not enrolled on one of the Centre’s courses?
I’m unsure of my level, is there a test that I could do?
Yes, you can complete an online level finder on our website, www.learnwelsh.co.uk or you can contact us to request a copy by post. The online test will give you an instant answer and a test by post will be marked by a tutor. Please don’t let this scare you though; the only aim is to help you to get a better idea of your level.
There are different courses to choose from on every level – how do I choose the best one for me?
The first question to ask yourself is how many hours you can commit to learning every week. The more you can commit, the better, because you will get fluent in a much shorter period of time. On all levels you have an option to study once a week and another option which is twice a week or more. Please see the full details on the ‘Courses’ page.
When do you offer the Taster Courses?
The Taster Courses runs many times throughout the year, in different locations around Cardiff and the Vale of Glamorgan. It usually runs just before an Wlpan course starts.
Is it possible to learn Intermediate, Advanced levels etc on a faster pace as well?
Yes, twice or more a week courses are available on all levels. As with Wlpan, the more time you can committ to learning every week, the faster you will learn.
How do I pay for my course?
First of all, please check who provides the specific course (next to last column in table). The options are then listed below according to provider…
Cardiff University (PC) - it is possible to pay online, over the phone, or by returning a completed enrolment form to the Centre.
Cardiff County Council (CSC) – cash, cheque and some centres are able to accept credit card if enrolling in person (Chip and Pin)
Vale of Glamorgan Council (CBM) - it is possible to enrol by post or in person at main centres. Please telephone to check opening times.
Cardiff and Vale College
Can I pay by instalments / by term?
First of all, please check who provides the specific course (next to last column in table). The options are then listed below according to provider…
Cardiff University (PC) - it is possible to arrange instalments prior to start date. All payments must be made before the course begins. Contact the Finance Officer.
Cardiff County Council (CSC) – it is possible to pay for a term at a time
Vale of Glamorgan Council (CBM) – it is possible to pay for the first two terms before the course start date then pay the final payment before the third term
Cardiff and Vale College
Are there concessions / discounts?
You may be applicable to funding and / or discounts. Please see the table below to find out which concessions / reductions are available with each provider. Please contact the specific provider for further details on how to claim these reductions. Table.doc
Are there crèche facilities?
Crèches are available at the following Centres:
Cardiff University (PC)…
- Channel View Leisure Centre, Grangetown
- Barry Enterprise Centre
Cardiff County Council (CSC)…
- East Moors Community Education Centre
- Gabalfa Community Education Centre
- Howardian Centre
- Llanedeyrn, The Powerhouse
- Michaelston Adult Centre
- Pentrebane Community Education Centre
- Pentwyn- The Dome
- Severn Road Centre
Vale of Glamorgan Council (CBM)...
- Palmerston Centre, Barry
Who is the tutor(s)?
Please contact the provider if you want to know who will be teaching your specific course. Tutors are usually appointed for specific courses within a few weeks of the start date and are all qualified under the National Qualification for Welsh Tutors.
If I find that the course is too easy/hard is it possible for me to change levels?
Yes, it is not a problem to change levels.
If I find that the course is not suitable, will I be able to claim my money back?
Yes, it’s possible to have a full refund if you decide within two weeks of starting the course that it’s not suitable for you.
Do you have courses in my area?
We offer classes all around Cardiff and the Vale. Contact us on 02920 874710 or info@learnwelsh.co.uk or visit www.learnwelsh.co.uk to find the course nearest to you.
Where will the course be held?
Courses are available throughout Cardiff and the Vale of Glamorgan. An address and post code is provided for every location where a course is held. These details can be found in the Prospectus or on the website, www@learnwelsh.co.uk. The list includes all the courses provided by every provider in the region.
How big are the classes?
The class sizes vary from 8 to 16.
Is there any homework?
Yes, there is some homework. This helps you to revise and check your understanding between classes.
Do I have to sit an exam?
It’s up to you. The WJEC offer exams for Welsh learners which we hold in the Centre, however it’s entirely up to you if you want to do the exam or not. Revision courses are available to help you prepare for an exam.
If I decide not to sit the exam will I receive a certificate?
Yes, and there will be a ceremony at the end of the year. Open Wales assessments are also available and course attendance certificates.
What if I miss lessons?
If you miss a lot of lessons and you feel that you have fallen behind in the class, the tutors are willing to have a one to one session with you to help you come back to speed. Catch up courses are also available during the term.
Are the CDs and books included in the price?
If you are studying a course written by Cardiff University (e.g. Wlpan) the CDs and course books are included in the price. If the course follows a WJEC course book the CDs and books will need to be purchased separately.
Am I able to purchase CDs if I’m not on a Welsh for Adults course?
Yes we do sell the CDs separately; the cost of the CDs is £30 (£4p+p). Please contact info@learnwelsh.co.uk or 02920 874710 for an order form.
What if I’m unable to attend a lesson?
Remember to let us know because you will receive an ‘explanation’ mark rather than ‘absent’. Please phone 02920 874710 or e-mail info@learnwelsh.co.uk and the receptionist will pass the message on to your tutor.
What time is the reception open?
Cardiff University (PC) – 9am – 5pm (with out of hours answer phone)
Cardiff County Council (CSC) – Please telephone specific centres to check opening times.
Vale of Glamorgan Council (CBM) – Please telephone specific centres to check opening times.
Cardiff and Vale College – Please telephone specific centres to check opening times.
If I’m not enrolled on one of the courses, are you able to keep me informed on the courses you run?
The website is updated regularly, so all the information about upcoming courses is there. Also the Centre has a data base, so when a new course starts we will inform you through letter or e-mail. If you want to be on the data base please e-mail info@learnwelsh.co.uk or phone 02920 874710 with your details.
Am I able to attend Sadwrn Siarad if I’m not enrolled on one of the Centre’s courses?
Yes, you will need to fill in an enrolment form. You can:
- enrol online
- download a copy from our website
- enrol over the phone on 02920 874 710
- request a copy through the post by calling 02920 874 710 / e-mailing info@learnwelsh.co.uk.
Am I able to attend the Revision Course if I’m not enrolled on one of the Centre’s courses?
Yes, you will need to fill in an enrolment form, You can:
- enrol online
- download a copy from our website
- enrol over the phone on 02920 874 710
- request a copy through the post by calling 02920 874 710 / e-mailing info@learnwelsh.co.uk.