Performance Management and Appraisal
- Performance Management and Appraisal
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Managers and team leaders, whether they are new to a line management position, or are experienced and would like to refresh and improve their skills.
To provide participants with the skills and techniques required to help maximise their staff’s performance.
Effective performance management helps foster motivation, staff retention, productivity and good working relationships. Participants will learn how to develop staff, set clear, focussed performance plans, conduct constructive appraisals and deal productively with under-performers. The course will also offer practical techniques to help participants improve their communication skills and provide an understanding of how to give feedback more effectively.
Understand the role of performance management
Identifying, setting and agreeing standards and goals
Developing your questioning and active listening skills
Giving and receiving constructive feedback
Tailoring interventions to individual needs
Preparation for effective appraisal meetings