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Working with BS 11000 for Collaborative Working

Course Information

Working with BS 1100

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Further Information

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What is BS 11000?

BS 11000 is a structured framework for supporting effective collaborative working.  The standard has been developed over a twenty year period by Institute for Collaborative Working (ICW) and is framed around CRAFT: Collaborative Relationship Assessment Fulfilment Transformation. BS 11000 supports the effective management of a collaborative partnership utilising a relationship management plan (RMP). BS 11000 operates from two platforms: at the business level in establishing the appropriate processes which need to be put in place, and at an individual level in understanding softer issues such as trust and cooperation.

Collaboration in the supply chain requires a partnership relationship where two or more committed organisations agree on mutual objectives and benefits from joint performance for enhancing value creation. Collaborative relationships are project managed with definite entry and exit points; these need to be pre-agreed by both parties. For successful collaboration, the relationship must be effectively managed in ensuring successful outcomes for both parties.

Why is BS 11000 relevant for SMEs?

British Standards are relevant for companies of all sizes.  Larger organisations in the rail, nuclear, public and services sectors have adopted BS 11000. Increasingly, suppliers (large and small) of these sectors are expected to adopt and remain committed to the principles of BS 11000.

1 Day Training Course – Working with BS 11000 for Collaborative Working

This course is aimed for candidates who have already been certified with BS 11000. The 1 Day Working with BS11000 course provides staff working in a collaborative environment with an introduction to the eight stage process of BS 11000 and the necessary behaviours for effective collaboration.

All candidates will receive a work booklet and certificate of completion endorsed by Institute for Collaborative Working (ICW) and Cardiff Business School for successful completion


All tutors are BS11000 accredited facilitators.

Cardiff Business School is widely regarded as one of the leading business and management schools in the UK. Ranked 4th in the UK for Research Excellence it offers excellent facilities and is at the forefront of the development of effective management disciplines. The Business School offers an excellent learning environment that is easily accessible from the Centre of Cardiff or the motorway network.

Cardiff Business School, Cardiff University Cardiff CF10 3EU.


Not quite what you were looking for? We may be able to develop a bespoke course more suited to your needs. Please contact us for further information.