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BS 11000: Collaborative Working for Small Businesses - Building business relationships

Course Information

BS 11000: Collaborative Working for Small Businesses - Building business relationships
04 November 2014
(4-5 November (10am-1800pm))
2 days
Jane Lynch
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Further Information

If this course isn't quite what you're looking for, or you have any further questions, the following pages may be of use:

What is BS 11000?

BS 11000 is a structured framework for supporting effective collaborative working.  The standard has been developed over a twenty year period by Institute for Collaborative Working (ICW) and is framed around CRAFT: Collaborative Relationship Assessment Fulfilment Transformation. BS 11000 supports the effective management of a collaborative partnership utilising a relationship management plan (RMP). BS 11000 operates from two platforms: at the business level in establishing the appropriate processes which need to be put in place, and at an individual level in understanding softer issues such as trust and cooperation.

Collaboration in the supply chain requires a partnership relationship where two or more committed organisations agree on mutual objectives and benefits from joint performance for enhancing value creation. Collaborative relationships are project managed with definite entry and exit points; these need to be pre-agreed by both parties. For successful collaboration, the relationship must be effectively managed in ensuring successful outcomes for both parties.

Why is BS 11000 relevant for SMEs?

British Standards are relevant for companies of all sizes.  Larger organisations in the rail, nuclear, public and services sectors have adopted BS 11000. Increasingly, suppliers (large and small) of these sectors are expected to adopt and remain committed to the principles of BS 11000.

2 Day Training Course - BS 11000: Collaborative Working for Small Businesses

This course is suited for companies, large or small as a significant “stepping stone” to full certification of BS 11000. The training course provides candidates with a detailed insight to the relationship management plan (RMP), including a team building exercise for improved partner selection. The Collaborative Working for Small Businesses course is designed to bring collaborative working to life in a stimulating and practical way which places this key business discipline within easy reach of the smallest business. This 2 day course is also suitable for buyers of larger organisations, who may be considering applying for full certification of BS 11000.

All tutors are BS11000 accredited facilitators.

All candidates will receive a work booklet and certificate of completion endorsed by Institute for Collaborative Working (ICW) and Cardiff Business School for successful completion

Cardiff Business School is widely regarded as one of the leading business and management schools in the UK. Ranked 4th in the UK for Research Excellence it offers excellent facilities and is at the forefront of the development of effective management disciplines. The Business School offers an excellent learning environment that is easily accessible from the centre of Cardiff or the motorway network.

Cardiff Business School, Cardiff University Cardiff CF10 3EU.


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