Mediation Skills
Level 1 (CQFW Level 4), 10 Credits.
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Course Description
This practical and dynamic course explores the process of mediation. Mediation is considered an extremely effective dispute-resolution procedure and a viable alternative to litigation.
Mediation is an excellent way of achieving a win – win outcome for all, with an overriding emphasis on looking to the future whilst simultaneously encouraging the release of negative feelings. Through interactive rôle-play and case studies, students should at the conclusion of the course be better equipped to deal with conflict of all types, whether in the workplace or the domestic environment. The module additionally concentrates upon the employment of negotiation and compromise strategies in dealing with a variety of stressful and problematic scenarios.
This course can help you dramatically in your relationships with others and in taking control of your own life.
Who is this course for?
This course is intended for anyone interested in this aspect of law, whether for professional reasons or not, who is prepared to read, discuss and think.
Learning and Teaching
This module is presented through both lecture and seminar format, whereby input from the lecturer is complemented with student-led discussion via the presentation of discussion papers on particular set topics.
Coursework and Assessment
To award credits we need to have evidence of the knowledge and skills that you have acquired. Some of this has to be in a form that can be shown to external examiners so that we can be absolutely sure that standards are met across all courses and subjects.
The most important element of assessment is that it should enhance your learning. The Centre’s methods are designed to increase your confidence, much effort having been expended on devising ways of assessing that are enjoyable and suitable for adults leading busy lives.
Assessment is by means of a class test and written assignment.
Reading suggestions
For this course, the following books are recommended:
- R. Fisher and W. Ury: Getting to Yes: negotiating agreement without giving in (Arrow Books, 1983; 2nd edition, 1991)
- E. Kruk (ed.): Mediation and Conflict Resolution in Social Work and the Human Services (Nelson Hall, 1997)
The course tutor will suggest further titles, as appropriate.