Skip to content
Skip to navigation menu

Professional Conduct in Public Service Interpreting

Level 1 (CQFW Level 4), 10 Credits.

Available Dates:

No upcoming courses.

Get the latest updates on our courses

Please use our subscription page to register your interest, and we will keep you updated on all relevant information and news about subjects you have chosen.


This course will raise awareness of the numerous ethical issues that public service interpreters regularly encounter as well as of practical considerations relevant to offering a professional service. This includes knowledge, skills and understanding, continuous professional development and conduct, terminology research and assignment preparation and working on a freelance basis.

Who is this course for?

This course is designed for bilingual students already working or interested in working as Public Service Interpreters and is essential for those who are interested in enrolling on the specialised PSI Law and Health courses that run from January to June where the topics covered in this module are further developed and applied to Law or Health settings. There is no formal screening but students should be able to understand public service information texts in both English and their other language and to express themselves in a fluent, clear and coherent manner in both languages.

Learning and Teaching

Coursework and Assessment

Students will be guided to use the Virtual Learning Environment we call “Learning Central” to access a wide range of resources and undertake relevant reading and research. They will be expected to spend around four hours in preparation for each hour in class. This will include researching terminology that will form part of the written tests and used in practical work (e.g. role plays).

You will not have formal examinations but you may have class tests. You may be asked to write assignments, keep a course journal or put together a portfolio. Our assessments are flexible to suit the course and the student.

For this course the assessment consists of written tests throughout the course and oral bilingual work towards the end of the course.

To award credits we need to have evidence of the knowledge and skills you have gained or improved. Some of this has to be in a form that can be shown to external examiners so that we can be absolutely sure that standards are met across all courses and subjects.

The most important element of assessment is that it should enhance your learning. Our methods are designed to increase your confidence and we try very hard to devise ways of assessing you that are enjoyable and suitable for adults with busy lives.

Reading suggestions

The Institute of Linguists’ web pages ( and particularly the resources related to the DPSI (Diploma in Public Service Interpreting) ( Also the WITS (Wales Interpretation and Translation Service) website in relation to local employment opportunities (

Library and Computing Facilities

As a student on this course you are entitled to join and use the University library and computing facilities. You can find out more about these facilities on our website under Student Information, or by ringing the Centre on

(029) 2087 0000.

Accessibility of Courses

Our aim is access for all. We aim to provide a confidential advice and support service for any student with a long term medical condition, disability or specific learning difficulty. We are able to offer one-to-one advice about disability, pre-enrolment visits, liaison with tutors and co-ordinating lecturers, material in alternative formats, arrangements for accessible courses, assessment arrangements, loan equipment and Dyslexia screening. Please contact the Centre on (029) 2087 0000 for an information leaflet.

Further Information

A range of further information can be found on our web site or in Choices.  This includes the times and dates of courses and an explanation of accreditation and credit levels.