Frequently Asked Questions
We hope you’ll find the information below answers your questions. For comprehensive information about everything listed here, take a look at the Student Handbook. If you can’t find an answer, please contact us and we’ll be happy to help!
- When and how to enrol
- Fees and Payment
- Financial Assistance Schemes and Reduced Fees for Part-Time Students
- Important Terms and Conditions of Enrolment
- Booking Confirmation and location of classes
- How much time should I devote to my studies?
When and how to Enrol
For some courses, pre-enrolment is compulsory, and this should be marked clearly in the prospectus. This is especially important for those courses where students will require a computer account, as it will enable an account to be set up and a username and password forwarded in advance.
If you wish to enrol on any of the courses listed under Computer Studies, you must do so at least two weeks before the start of the course.
For all other courses, where possible, we request that you enrol for your course prior to the start of the first class (see section ‘How to enrol’ below). If for some reason you are unable to pre-enrol, you should enrol at the first class.
- Please enrol as early as possible because:
- Popular courses fill up quickly – ensure your place by enrolling early.
- Courses with insufficient pre-enrolments may be cancelled. This particularly applies to Day Schools.
- If your course is accredited, the early enrolment will give you time to apply for identification and library card before the course starts. You can find out everything you need about this in the Student Handbook.
- To get an enrolment form either:
- Complete your enrolment form.
- Please complete all sections of the enrolment form in block capitals and sign the declaration at the end of the form. Forms without a signed declaration cannot be processed and will be returned for signature.
- Send us your completed form.
- You can return your completed enrolment form and payment by post or fax
- Alternatively you can enrol in person at the Centre. Our Reception is open from 9:00am to 4:30pm Monday, Tuesday,Thursday and Friday, and 9:45am to 4:30pm on Wednesday. Our friendly Student Services Team can answer any queries you might have.
- At present we are unable to take enrolments or payment by phone or online.
Fees and Payment
All full and reduced course fees are shown with the individual course entry in the prospectus or on the web. Please refer to the Financial Assistance Section below to see whether or not you qualify for financial assistance or a reduced fee.
All enrolments must be accompanied by payment and enrolment should be undertaken prior to, or at the first class (see section When to Enrol)
Payment can be taken by cheque, postal order, cash, Switch/Maestro or Visa/MasterCard or Cardiff University Internal Trade Purchase Order. You can fill in your card details on the form, or attach a cheque or postal order. Please do not send cash through the post.
Where an employer (other than Cardiff University) is to pay for the course and wishes to be invoiced, the employer should provide written confirmation to this effect, which you should attach to your enrolment form.
If you are claiming all of your fees from the HEFCW Fee Waiver Scheme, please attach the Fee Waiver application form and the relevant proof of entitlement to your enrolment form.
If you are claiming a reduced fee under Centre concessions, then you should attach the relevant proof of entitlement to your enrolment form. Proof should be dated no more than six weeks prior to the date that you enrol. Please contact the Centre if you require advice on the type of proof required.
Financial Assistance Schemes and Reduced Fees for Part-Time Students
There are a number of funding options available to individuals seeking financial assistance to pay for course fees.
Details of all of the options currently available can be found on our Funding pages
Terms and conditions of enrolment
- Payment – All enrolments must be accompanied by payment and enrolment should be undertaken prior to, or at, the first class
- Course Cancellations and Refunds – The Centre reserves the right to cancel or curtail courses. When this happens,we will issue a full or partial refund as appropriate
- Student withdrawal and refunds – If you wish to withdraw from the course, written notification must be received at least 5 working days prior to the beginning of the course, we will then process your refund. At busy periods your refund might take up to four weeks to process and will be subject to a £10.00 administration charge.
- Transfers - Once a course starts, we will no longer issue a refund to a student who decides to withdraw. However, we may be able to allow you to transfer to a more appropriate course . If the new course fee is the same or lower, there will be no charge. If the new course fee is higher then the balance must be paid in full. Please note that you will only be able to transfer a course fee once.
Booking confirmation and location of classes
We will only contact you if we cannot accept your enrolment for any reason.
If you do not hear from us then should attend the first meeting at the time, date and location stated in Choices.
Timetables will be displayed in the Centre, the Humanities Building and any other University buildings indicating which rooms have been assigned, and you should look for the room number of your class on these when your attend for the first session.
How much time should I devote to my studies?
All accredited courses require periods of preparation and independent study in addition to scheduled weekly meetings. This is to ensure that you get the maximum benefit from attending the course. The nature of the independent study activities required will vary from subject to subject. The most important activity will be preparing for assignments, but other activities may involve reading, visiting libraries, looking for information on the Internet, and preparing for tasks set by the tutor for future classes.
In determining the proportion of time spent in independent study time, the Centre uses the convention that one credit equates to 10 learning hours. So, if you are enrolled on a 10-credit course, then the number of learning hours is 100 hours. This may sound incredibly daunting! However, if you spread these hours over 10 weeks (the usual time-span of a 10-credit course), then it becomes much more manageable:
Scheduled study time: 20 hours (i.e. 2-hour weekly face-to-face sessions over 10 weeks)
Independent study time: 80 hours, which over a period of 10 weeks, equates to 8 hours per week (N.B. this is an average number, as you will typically invest more time in independent study when assignments are due).
Please note that this is one specific example: the proportion of scheduled study time to independent study time, and the precise nature of both, will vary from subject to subject, and from course to course. It is important, then, that you speak with your tutor or the subject Co-ordinating Lecturer for more specific guidance related to the course for which you are studying.