Managing People I
Level 1 (CQFW Level 4), 10 Credits.
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This course focuses on skills needed to effectively manage people. It is valuable both to those new to management and those who wish to develop and improve their management practice. Key skills such as delegation, motivation, leadership, team-building and managing conflict will be explored in a practical way.
Who is this course for?
The course is open to everyone, and are skills that would be valuable to all. No previous qualifications or experience are necessary.
Learning and Teaching
The course programme consists of two hour sessions which include lectures and practical sessions.
1. Introduction to the course – definitions and history of personnel and HRM
2. Recruitment and Selection
4. Employee legal rights and Team Work
7. Dismissal and Grievance
9. Basic coaching skills
10. Summary and Conclusion
Coursework and Assessment:
This course is assessed through:
One written assignment which should be submitted at the last meeting and group exercise carried out in Session 7.
Students must complete both parts of the assessment to gain credits.
To award credits we need to have evidence of the knowledge and skills you have gained or improved. Some of this has to be in a form that can be shown to external examiners so that we can be absolutely sure that standards are met across all courses and subjects.
You will not have formal examinations but you may have class tests. You may be asked to write assignments, keep a course journal or put together a portfolio. Our assessments are flexible to suit the course and the student.
The most important element of assessment is that it should enhance your learning. Our methods are designed to increase your confidence and we try very hard to devise ways of assessing you that are enjoyable and suitable for adults with busy lives.
There is no requirement to purchase a set text and students are encouraged to utilise the resources available on campus. Relevant texts will be given as handouts during the course.
Library and Computing Facilities
As a student on this course you are entitled to join and use the University library and computing facilities. You can find out more about these facilities on our website, or by ringing the Centre on
(029) 2087 0000.
Accessibility of Courses
Our aim is access for all. We aim to provide a confidential advice and support service for any student with a long term medical condition, disability or specific learning difficulty. We are able to offer one-to-one advice about disability, pre-enrolment visits, liaison with tutors and co-ordinating lecturers, material in alternative formats, arrangements for accessible courses, assessment arrangements, loan equipment and Dyslexia screening. Please contact the Centre on (029) 2087 0000 for an information leaflet.