A third CPD webinar: A dose of lunch time learning

Cardiff University’s Professional Development Team hosted a one hour Medical Risk: Lifestyles webinar on Friday 28th March, exploring the links between various lifestyle choices and health. Dr Niven-Jenkins led a discussion on today’s ‘hot’ topics of obesity, diet, activity levels, alcohol consumption and smoking, assessing their impact on medical risk.  The webinar was attended by medical underwriters and insurers and was delivered as part of an ongoing suite of Assessing and Managing Medical Risk programmes.

Medical-Risk-Webinar

The webinar was a great success attracting top insurance companies from across the United Kingdom and Ireland. The new corporate booking option was well-received with several organisations choosing to screen the event to groups of colleagues, creating a shared learning environment.  There was a high level of participation from all attendees, with submission of some discussion-generating questions such as ‘have the introduction of e-cigarettes helped to combat the bad effects of smoking?’

Delegates from Legal and General commented: ‘Legal & General Bristol loved it!’; ‘The webinar provided appropriate and useful information that will assist in risk assessment.’

Business Development Manager, Clare Sinclair, said: “Cardiff University has a track record in delivering award winning and innovative professional development.  Offering the suite of Medical Risk Webinars is a natural progression for us.  The webinar enables the delivery of a concise learning experience and gives maximum impact while causing minimal disturbance to the working day.”

To keep up-to-date with future webinars and events follow us on Twitter, @CardiffUniCPD, or visit our website www.cardiff.ac.uk/train

A second CPD webinar: a dose of lunch time learning

Professional Development Team and Dr Nick Niven-Jenkins preparing for the lunchtime webinar

Underwriters and Claims Assessors from some of the top UK insurance and reinsurance companies benefitted from another successful webinar ran by Cardiff University as part of their on-going Medical Underwriting CPD offering to the insurance sector.  All 100 places for the webinar were taken; with some companies showing it on a screen in their offices so a number of staff could take part together.

Feedback from the participants showed the webinar to be a big hit, with one delegate stating it was “very enjoyable, informative and discussed conditions in a way which was straightforward and easily understandable”.

To ensure the webinar had minimal impact on an organisation’s day-to-day operations it was organised over a lunch hour.  Participants heard a presentation on Cardiology, specifically Arrhythmias including symptoms, prognosis, and treatments.  Participants were invited to take part in interactive polls and ask questions that were answered by the presenter during the session. Key points were tweeted during the session and a full recording of the webinar was made available to download.

Following the success of these webinars a third is being planned for December 2013.  The topic will be chosen based on the feedback received from those who took part and responses to Tweets.

Business Development Manager, Clare Sinclair said: “Cardiff University has an award winning track record in providing specialist medical professional development for the insurance sector.  The courses we run are delivered by using a mix of online and face-to-face teaching so delivering the webinar seemed an appropriate method to use to introduce learners to the type of teaching to expect on our courses and the education experience they will have.”

Cardiff University has over 10 years’ experience at delivering specialised Continuing Professional Development courses for the medical insurance sector.  Previous courses have greatly impacted the organisations that attended via cost savings from reduced cases being referred to external medical experts, reduced errors and improved quality of decisions, quicker decision making, improved customer service, increased delegate confidence, and increased confidence from reinsurers.

For further information on the course, please visit www.cardiff.ac.uk/train or call 029 2087 5274.

Engaging Stakeholders: The Surprising Truth

How do high performers engage people differently? A recent study by Patrick Mayfield, Managing Director of Pearcemayfield posed this question and drew some startling conclusions, particularly around identifying where the attention and effort of high performers actually focused.Cardiff University Project Management Alumni event

Patrick, author of Practical People Engagement, presented his findings at a recent Cardiff University Project Management Alumni event and ran a workshop to discuss some key issues raised. The presentation centred on the traits shown by high performing project managers. These ‘Alpha Traits’ were in three key areas – self-awareness, time invested in relationship building and allocating time to deal with the ‘unexpected’.

Patrick Mayfield observed: “Once again I was struck by the familiar challenges the Alumni shared about the difficulties posed by the people they work with. There are some very simple solutions, but we have been taught to look in the wrong places. I’m encouraged that, increasingly, we are seeing professionals leading people to significantly better outcomes. In these cases, everybody wins.”

Insights into the session were sent as ‘twitter teasers’ before the event with key points being tweeted live during the workshop via @CardiffUniCPD

Clare Sinclair from Cardiff University commented: “We selected the topic for the annual Project Management Alumni event as it was based on a current study that would provide useful and practical insights to help in the day-to-day job. During the event there was a real buzz in the room with interaction during the workshop being high.  Feedback from the session was very positive with the 2-hour breakfast format being praised as working well for busy project managers.”

Summer Breakfast Workshops full of tasty tips

Along with the hot weather came three hot topics for the Summer Breakfast Workshops run recently by Cardiff University.  Customer Insights, Consulting Skill and Visual Management Techniques were the topics covered by highly respected experts from Cardiff Business School who ran the workshops as part of the university’s Professional Development Membership Scheme.

Over 60 delegates attended the workshops from a range of organisations.  Ruth Jordan from Cardiff and Vale Health Board attended the Consulting Skills workshop, “This was an excellent insight into consulting from a very engaging, knowledgeable speaker”.

Sarah Lethbridge, Executive Education Manager at Cardiff Business School commented, ‘time is precious to business so holding the 2 hour workshops early in the morning enabled the attendees to be back in the office by mid-morning.  The workshops were designed to be short, sharp and practical and to share the university’s research and knowledge with business.’

Insights into the sessions were sent as ‘twitter teasers’ before the workshops with key points being tweeted live during the sessions.

Free management workshops in partnership with Cardiff Business School

The Professional Development Team are working in partnership with Cardiff Business School to develop 3 new management workshops.  They will be offered free as early morning taster sessions, to CPD delegates, and Cardiff Business School Alumni.

The 3 topics to be covered are; Customer Insights , Consulting Skills and Visual Management Techniques.  High demand for sessions has meant the number of delegate places has been increased, with limited availability remaining.  Delegates are attending from a variety of organisations across South Wales.  Attendees will receive a free USB toolkit with useful resources and templates to use in their own time.

For those that cannot attend, @CardiffUniCPD will be tweeting live from the workshops with key tips and topics.

  • Customer Insights will be delivered by Michelle Rose-Innes, an associate of Cardiff Business School and an expert in design and how it can be used to improve the customer experience.
  • Joe O’Mahoney will be delivering the Consulting Skills workshop.   Joe is a senior lecturer in organisational studies at the Cardiff Business School.
  • Sarah Lethbridge will be offering a Visual Management workshop.  Sarah is a practitioner in lean concepts and tools and is based in Cardiff Business School.

 

Insurers Benefit from a free Taste of Medicine

Underwriters and Claims Assessors from some of the top UK insurance and reinsurance companies benefitted from a free Webinar offered as a taster for our Assessing and Managing Medical Risk for Insurers courses.  All 100 places for the Webinar were taken; with some companies showing it on a screen in their offices so a number of staff could take part together.

To ensure the Webinar had minimal impact on an organisation’s day to day operations it was organised over a lunch hour.  Participants heard a presentation on Multiple Sclerosis and Parkinson’s disease including symptoms, prognosis, and treatments involved, and were invited to take part in interactive polls and ask questions that were answered by the presenter.

Feedback from the participants showed the Webinar to be a big hit, with one company stating it was ‘thoroughly thought provoking, informative and very enjoyable. We particularly liked the interaction between parties’ and another commenting ‘Very good webinar.  Enjoyed the interactive nature and level of detail’.

To ensure the Webinar reached as many people as possible, key points were Tweeted during the session and a full recording of the Webinar is available to download.

Business Development Manager, Clare Sinclair said ‘Cardiff University has an award winning track record in providing specialist medical professional development for the insurance sector.  The Assessing and Managing Medical Risk for Insurers courses that we are running in May and June are a mix of on-line and face to face teaching so delivering the Webinar seemed an appropriate method to use to introduce learners to the type of teaching to expect on the course and the education experience they will have.’

Attendance on Cardiff University’s medical risk courses has proved to have significant impact on the organisations attending.  Tangible benefits reported including: cost savings from a reduction in cases referred to external medical experts; a reduction in errors and improved quality in decisions; quicker decision making, resulting in improved customer service; increased delegate confidence; and increased confidence from reinsurers.

FREE beginners language taster sessions

To celebrate Adult Learner’s Week, we are offering organisations a FREE beginners French or German language taster session.

The short 45–60 minute sessions will act as a brief introduction to the language and up to 20 delegates could be accommodated.  The sessions will be business focused and activities may include composing an email as well as more interactive spoken exercises. Prior to or following this session, a member of the team will be available to discuss your current and future business language training needs.

Sessions are available from Monday 20th – Friday 24th May, and can be provided at your premises at a time to suit you.

Enrolment for these sessions has now ended. Please get in touch on train@cardiff.ac.uk if you’d like to discuss language options for your company.

Free Medical Risk Webinar

We will be running a Free webinar on Multiple Sclerosis and Parkinson’s Disease at 1pm, Friday 26 April.  This 40 minute interactive session will cover the symptoms, diagnosis, treatment and prognosis as well as issues that these present for underwriting and claims management.  The session will be run by Dr Nick Niven Jenkins and will be interactive, with questions and the option to chat to Nick and the team.

You will be able to view this webinar live from your work or home computer or on your mobile devices.

We have extensive experience at developing and running successful courses for the Insurance sector.  Our Assessing and Managing Medical Risk for Insurers courses currently have spaces available.

There are only 100 spaces available for this webinar so register now for this session at attendee.gotowebinar.com/register/631906174592770816

Should you have any queries please contact the Professional Development Team on:

New for 2013: Agile Project Management

Many organisations today need to deliver change faster, at a lower cost and with lower risk. Quite a combination! Agile project management aims to do that by continually validating project progress against business objectives. It works well when combined with methods such as PRINCE2®, and helps to provide rigour and visibility around fast-paced development.

Good agile project management can develop the necessary trust and co-operation between the business and developers that is required for successful project delivery.

Agile is increasingly required by organisations to manage projects, and as such we have developed a 2 day course to introduce delegates to the key principles of Agile and how it can be used alongside the PRINCE2 method.

If you are looking for a bespoke course for your organisation, then please contact us for more information.

Getting to grips with Social Media – New courses from the Centre for Community Journalism

The Centre for Community Journalism have launched 5 new social media courses for 2013. The courses are delivered by Emma Meese, an experienced Journalist, social media trainer and regular guest speaker at social media conferences.

The new courses will help you get to grips with social media, they will teach you how to gather marketing insights online and also help you to consider how to develop relevant and interesting content relating to your organisation.

The courses currently on offer include; short, 2 hour masterclasses to get to grips with Facebook, Twitter or Linkedin.

The Centre is also offering two full day courses which will get you real results and help you form your social media strategies.

The one day Social Media & Online Tools course will help you to understand how to gain insights from the web, through advanced Google searches and  ‘listening’ techniques on social media.

Managing your Social Media will show you how to get the most out of your various social media accounts as well as key tips to embed social media within your communication strategy. The course will also show you how to set tone of voice and compile guidelines for all staff to use.

All these courses are now available to book online, with various dates throughout 2013.