Cardiff University has experience of delivering business language training in a wide range of languages with demonstrable results.
The School of Welsh at Cardiff University is a dynamic and successful school, with research and teaching of the highest quality. Heightened awareness of the culture and language of Wales since devolution has further enhanced the prominent position of the School of Welsh in academia, government and society.
The ability to use a language in a professional context is becoming increasingly important in today’s global world. In a Skills Survey by the CBI, businesses reported that they were concerned that weaknesses in foreign language proficiency were losing them business and they felt that foreign language skills could help them build relations with clients, customers and suppliers.
Cardiff University’s Professional Development Team is hosting a free webinar to celebrate Learning at Work Day!
Taking place on Thursday 19th June @ 1pm, this interactive event will get you thinking about how to help your business stand out from the crowd.
Join our marketing expert, Keith MacGregor, as he talks you through unique selling points (USPs):
- what they are
- why they’re important
- how your company can exploit competitive advantages in the workplace
- your role in helping your business stand out from the crowd
There will be the opportunity to join in activity polls and discussions and to have your questions answered.
Places are limited so register now!
Cardiff University’s Professional Development Team hosted a one hour Medical Risk: Lifestyles webinar on Friday 28th March, exploring the links between various lifestyle choices and health. Dr Niven-Jenkins led a discussion on today’s ‘hot’ topics of obesity, diet, activity levels, alcohol consumption and smoking, assessing their impact on medical risk. The webinar was attended by medical underwriters and insurers and was delivered as part of an ongoing suite of Assessing and Managing Medical Risk programmes.
The webinar was a great success attracting top insurance companies from across the United Kingdom and Ireland. The new corporate booking option was well-received with several organisations choosing to screen the event to groups of colleagues, creating a shared learning environment. There was a high level of participation from all attendees, with submission of some discussion-generating questions such as ‘have the introduction of e-cigarettes helped to combat the bad effects of smoking?’
Delegates from Legal and General commented: ‘Legal & General Bristol loved it!’; ‘The webinar provided appropriate and useful information that will assist in risk assessment.’
Business Development Manager, Clare Sinclair, said: “Cardiff University has a track record in delivering award winning and innovative professional development. Offering the suite of Medical Risk Webinars is a natural progression for us. The webinar enables the delivery of a concise learning experience and gives maximum impact while causing minimal disturbance to the working day.”
To keep up-to-date with future webinars and events follow us on Twitter, @CardiffUniCPD, or visit our website www.cardiff.ac.uk/train
Underwriters and Claims Assessors from some of the top UK insurance and reinsurance companies benefitted from another successful webinar ran by Cardiff University as part of their on-going Medical Underwriting CPD offering to the insurance sector. All 100 places for the webinar were taken; with some companies showing it on a screen in their offices so a number of staff could take part together.
Feedback from the participants showed the webinar to be a big hit, with one delegate stating it was “very enjoyable, informative and discussed conditions in a way which was straightforward and easily understandable”.
To ensure the webinar had minimal impact on an organisation’s day-to-day operations it was organised over a lunch hour. Participants heard a presentation on Cardiology, specifically Arrhythmias including symptoms, prognosis, and treatments. Participants were invited to take part in interactive polls and ask questions that were answered by the presenter during the session. Key points were tweeted during the session and a full recording of the webinar was made available to download.
Following the success of these webinars a third is being planned for December 2013. The topic will be chosen based on the feedback received from those who took part and responses to Tweets.
Business Development Manager, Clare Sinclair said: “Cardiff University has an award winning track record in providing specialist medical professional development for the insurance sector. The courses we run are delivered by using a mix of online and face-to-face teaching so delivering the webinar seemed an appropriate method to use to introduce learners to the type of teaching to expect on our courses and the education experience they will have.”
Cardiff University has over 10 years’ experience at delivering specialised Continuing Professional Development courses for the medical insurance sector. Previous courses have greatly impacted the organisations that attended via cost savings from reduced cases being referred to external medical experts, reduced errors and improved quality of decisions, quicker decision making, improved customer service, increased delegate confidence, and increased confidence from reinsurers.
For further information on the course, please visit www.cardiff.ac.uk/train or call 029 2087 5274.
How do high performers engage people differently? A recent study by Patrick Mayfield, Managing Director of Pearcemayfield posed this question and drew some startling conclusions, particularly around identifying where the attention and effort of high performers actually focused.
Patrick, author of Practical People Engagement, presented his findings at a recent Cardiff University Project Management Alumni event and ran a workshop to discuss some key issues raised. The presentation centred on the traits shown by high performing project managers. These ‘Alpha Traits’ were in three key areas – self-awareness, time invested in relationship building and allocating time to deal with the ‘unexpected’.
Patrick Mayfield observed: “Once again I was struck by the familiar challenges the Alumni shared about the difficulties posed by the people they work with. There are some very simple solutions, but we have been taught to look in the wrong places. I’m encouraged that, increasingly, we are seeing professionals leading people to significantly better outcomes. In these cases, everybody wins.”
Insights into the session were sent as ‘twitter teasers’ before the event with key points being tweeted live during the workshop via @CardiffUniCPD
Clare Sinclair from Cardiff University commented: “We selected the topic for the annual Project Management Alumni event as it was based on a current study that would provide useful and practical insights to help in the day-to-day job. During the event there was a real buzz in the room with interaction during the workshop being high. Feedback from the session was very positive with the 2-hour breakfast format being praised as working well for busy project managers.”
We will be running a Free webinar on:
at 1pm, Friday 4 October.
This 40 minute interactive session will cover the symptoms, diagnosis, treatment and prognosis as well as issues that these present for underwriting and claims management.
The session will be run by Dr Nick Niven Jenkins and will be interactive, with questions and the option to chat to Nick and the team.
You will be able to view this webinar live from your work or home computer or on your mobile devices.
We have extensive experience at developing and running successful courses for the Insurance sector – Assessing and Managing Medical Risk for Insurers
There are only 100 spaces available for this webinar so register now for this session at:
Should you have any queries please contact the Professional Development Team on:
Along with the hot weather came three hot topics for the Summer Breakfast Workshops run recently by Cardiff University. Customer Insights, Consulting Skill and Visual Management Techniques were the topics covered by highly respected experts from Cardiff Business School who ran the workshops as part of the university’s Professional Development Membership Scheme.
Over 60 delegates attended the workshops from a range of organisations. Ruth Jordan from Cardiff and Vale Health Board attended the Consulting Skills workshop, “This was an excellent insight into consulting from a very engaging, knowledgeable speaker”.
Sarah Lethbridge, Executive Education Manager at Cardiff Business School commented, ‘time is precious to business so holding the 2 hour workshops early in the morning enabled the attendees to be back in the office by mid-morning. The workshops were designed to be short, sharp and practical and to share the university’s research and knowledge with business.’
Insights into the sessions were sent as ‘twitter teasers’ before the workshops with key points being tweeted live during the sessions.
The Professional Development Team are working in partnership with Cardiff Business School to develop 3 new management workshops. They will be offered free as early morning taster sessions, to CPD delegates, and Cardiff Business School Alumni.
The 3 topics to be covered are; Customer Insights , Consulting Skills and Visual Management Techniques. High demand for sessions has meant the number of delegate places has been increased, with limited availability remaining. Delegates are attending from a variety of organisations across South Wales. Attendees will receive a free USB toolkit with useful resources and templates to use in their own time.
For those that cannot attend, @CardiffUniCPD will be tweeting live from the workshops with key tips and topics.
- Customer Insights will be delivered by Michelle Rose-Innes, an associate of Cardiff Business School and an expert in design and how it can be used to improve the customer experience.
- Joe O’Mahoney will be delivering the Consulting Skills workshop. Joe is a senior lecturer in organisational studies at the Cardiff Business School.
- Sarah Lethbridge will be offering a Visual Management workshop. Sarah is a practitioner in lean concepts and tools and is based in Cardiff Business School.
Full details available here:
As Export Week takes place, Cardiff University’s Professional Development Team would like to announce the new language provision designed specifically for businesses.
A recent British Chamber of Commerce survey shows that 61% of businesses consider a lack of foreign language skills to be a trade barrier. The new foreign language courses will help support local business to overcome this challenge.
Developed in consultation with local businesses and support organisations, the language courses, currently in French, German and Chinese are scheduled to take place in June and July. In response to the recent British Academy report which highlights that languages are needed at all levels, the courses have been developed for people with different experience in foreign language learning. Each course will be specifically targeted to business needs and will fit around work commitments.
Clare Sinclair, Business Development Manager, said: “Export Week takes place to promote the value of exporting to businesses around the UK; it’s fantastic that we are able to unveil our business language courses during this key time of the year”.
The new business language courses expand on the current language learning provision the University offers. Dr Catherine Chabert, Co-Dean of Cardiff Centre for Lifelong Learning and foreign language specialist, said: “Our language courses are wide-ranging, covering a spectrum of languages spoken around the world. I welcome the new language for businesses courses to our provision and I urge local businesses to come and take advantage of our expertise.”
Examples of the kind of training on offer include short half day sessions for those who have not learnt a language before but want to be able to meet and greet international visitors, to more intensive training for those who want to develop their existing skills to be able to use them in a professional context. Bespoke training is also on offer for organisations with specific language needs.
Further information on the new courses can be found on the Cardiff University website: cardiff.ac.uk/train/languages