Engaging Stakeholders: The Surprising Truth

How do high performers engage people differently? A recent study by Patrick Mayfield, Managing Director of Pearcemayfield posed this question and drew some startling conclusions, particularly around identifying where the attention and effort of high performers actually focused.Cardiff University Project Management Alumni event

Patrick, author of Practical People Engagement, presented his findings at a recent Cardiff University Project Management Alumni event and ran a workshop to discuss some key issues raised. The presentation centred on the traits shown by high performing project managers. These ‘Alpha Traits’ were in three key areas – self-awareness, time invested in relationship building and allocating time to deal with the ‘unexpected’.

Patrick Mayfield observed: “Once again I was struck by the familiar challenges the Alumni shared about the difficulties posed by the people they work with. There are some very simple solutions, but we have been taught to look in the wrong places. I’m encouraged that, increasingly, we are seeing professionals leading people to significantly better outcomes. In these cases, everybody wins.”

Insights into the session were sent as ‘twitter teasers’ before the event with key points being tweeted live during the workshop via @CardiffUniCPD

Clare Sinclair from Cardiff University commented: “We selected the topic for the annual Project Management Alumni event as it was based on a current study that would provide useful and practical insights to help in the day-to-day job. During the event there was a real buzz in the room with interaction during the workshop being high.  Feedback from the session was very positive with the 2-hour breakfast format being praised as working well for busy project managers.”

Cardiff University’s homework club support expands with new partnership

Cardiff University’s flagship Student Tutor Project has teamed up with Student Volunteering Cardiff (SVC) to increase the provision they offer to school pupils and communities in some of the most deprived areas of Cardiff.

Together Cardiff University and SVC will be supporting 12 local community based homework clubs this year, many of which have pupils that are from families who have little or no history of going to university. They include Adamsdown Homework Club, Tremorfa Homework Club, Riverside Homework Club, ACE Homework Club, Somali Education Foundation Homework Club, Willows High School, Michaelston Community College and Glyn Derw High School. New areas, Llanrumney, Ely and Pentrebane, are also being added to the list.

42 Student Tutors, many of whom are the first in their family to attend university, have been recruited and trained to provide tutoring and mentoring support to the local homework clubs. The Student Tutors commit at least 3 hours per week to work in in the homework clubs, primarily tutoring in Maths and English to help improve the pupils’ grades. They also work to increase the awareness of Higher Education opportunities and promote aspirations of university education.

Sharifo, a parent of children that attend the Adamsdown Homework Club, said: “I’ve got two daughters that attend the Homework Club. They both attend Adamsdown Primary School and they have noticed the benefits. They say ‘I like to go to Cardiff University’ or ‘I can’t wait to get to Cardiff University’. They can’t wait to grow up.”

Student Tutor Project Co-ordinator Liena Abu Laban said: “The new partnership with SVC is a very positive move forward. As a result we have been able to increase provision from 7 homework clubs to 12 12 this year to meet the increasing demand in the community – which is exactly what Keith Towler, the Children’s Commissioner for Wales asked for in the Child Poverty Strategy 2012 Onwards.”

Not only does the project address attainment and aspiration issues regarding Higher Education, but it also offers immense benefits to the Student Tutors. The work as a student tutor increases the undergraduates’ employability skills by giving them work experience, training and a wealth of knowledge and insight into working with young people – particularly useful for those who are considering teaching as a career.

SVC Manager Adrienne Earls said: “SVC is delighted to be working in partnership with the Widening Access Department on the ‘Student Tutor Project’. This will offer some fantastic new volunteering opportunities for students to gain experience of working in a diverse variety of homework clubs across the local community, and teach the students invaluable skills for their personal development and future employment. It is also a great opportunity to strengthen our links and highlight the many benefits of working together in partnership.”

Last year the project was praised by Deputy Prime Minister Nick Clegg and Children’s Commissioner for Wales Keith Towler. It is hoped that the new partnership with SVC and the subsequent growth will make it another successful year.

Pathway students achieve their ambition to study Social Science

The first cohort of Pathway to Social Science students have joined the Cardiff University School of Social Sciences, after successfully completing the first part of their learning Pathway at the University’s Centre for Lifelong Learning (LEARN). The Pathway is part-time and taught in the evening and weekends and designed to give mature students the support and encouragement they need to fulfil their potential of studying at University.


David Edwards, student on the Pathway commented “The Pathway is the best thing I have ever done and now means I will be a student at Cardiff University, which is quite an achievement for me and one I am immensely proud of. The Pathway is actually life-changing.”

Professor Amanda Coffey (Dean for Education and Students, College of Arts, Humanities and Social Sciences) commented: “We are delighted that eight students will be transferring to the Cardiff School of Social Sciences. This is exciting news for SOCSI as adult learners bring a wealth of knowledge from their own backgrounds and experience. The Pathway students have demonstrated commitment to their studies and have gained places on their own merit. They now have the opportunity to follow their own passions and explore research from experts in the field as they join around one thousand undergraduates in the School of Social Sciences.”

Pathway students attended a welcome meeting hosted by Professor Amanda Coffey and Jan Stephens, Pathway to Social Science Co-ordinator. Jan Stephens commented: “This is an important day for the students. They have all shown great promise on the Pathway and have worked incredibly hard to achieve this success. As mature students they confidently contribute to classroom debate and discussions. I am sure they will all succeed in their studies!”

The Pathway to Social Science is just one of many pathways offered by the Cardiff Centre for Lifelong Learning. Others subjects are available including: history, archaeology, religion, business management, accounting and finance, European languages, translation, English language, literature, philosophy, journalism, media and cultural studies. For more information visit www.cardiff.ac.uk/pathways.

Six adult learners have progressed onto degrees at Cardiff University

Exploring the Past BrochureThe Cardiff Centre for Lifelong Learning is pleased to announce that six students have successfully completed the Exploring the Past Pathway and will be starting their degrees at Cardiff University’s School of History, Archaeology and Religion in the next few weeks.

Dan Jewson, one of the students progressing, said: “I will be starting an undergraduate degree in history in September 2013.  This would not have been possible without Exploring the Past. I have been given an opportunity to get back into academic study after a long break. The courses have helped me gain the necessary credits to progress to an undergraduate degree programme. Further, they have given me the confidence and self-belief to feel I can be successful at undergraduate study. Thank you to everyone associated with Exploring the Past.  Everyone has been so supportive and helpful.”

As part of the pathway students were encouraged to take part in a series of archaeological digs alongside professional archaeologists at Ham Hill, Dinas Powys and Caerau. Student Janet Maurice attended the dig on an iron-age hillfort at Ham Hill. She said: “The excavation technique was entirely new to me but also how the lead archaeologists took the bits of evidence from many different sections of the dig and from different techniques. The most interesting thing was the discovery of the artefacts. When I was there quite a few were revealed including two pig skulls, pots and bits of pots and best of all a Neolithic flint scraper. I am totally convinced I want to do archaeology. The collating of the information is very time consuming but produces amazing results.”

Exploring the Past is a unique progression pathway that is made up of six 10-credit modules in archaeology, religious studies and history. The pathway is collaboration between the Cardiff Centre for Lifelong Learning and the School of History, Archaeology and Religion at Cardiff University and its framework and environment is designed specifically to cater for the needs of busy adult learners.

The Pathway Co-ordinator Dr Richard Marsden said: “All of us who work on Exploring the Past are incredibly proud to be involved in it and with the students who study it. This year another group of adults from a wide range of backgrounds are progressing onto degrees. Their achievement really shows that hard work and enthusiasm does pay off.”

The Cardiff Centre for Lifelong Learning currently offers another five Pathways, including: Accounting and Finance; Business and Management; Modern Languages or Translation; and Social Sciences. Two new pathways we will be added to the programme in January, leading to degrees in English Literature, English Language, Philosophy and Journalism.

Free webinar – Cardiology: Arrhythmias Friday 4 October.

Web Banner advertWe will be running a Free webinar on:

Cardiology: Arrhythmias
at 1pm, Friday 4 October.

This 40 minute interactive session will cover the symptoms, diagnosis, treatment and prognosis as well as issues that these present for underwriting and claims management.

The session will be run by Dr Nick Niven Jenkins and will be interactive, with questions and the option to chat to Nick and the team.

You will be able to view this webinar live from your work or home computer or on your mobile devices.

We have extensive experience at developing and running successful courses for the Insurance sector – Assessing and Managing Medical Risk for Insurers

There are only 100 spaces available for this webinar so register now for this session at:


Should you have any queries please contact the Professional Development Team on:   

Come along to our Open Day!


If you need advice before enrolling on a course, come along to one of our Open Days. A Co-ordinating Lecturer or tutor will be on hand to help you.  Whether you need guidance about the language level you should be taking or you have a query about course content or nature of assessment, we want to help.

You will also be able to find out about our Pathways to a degree.  Our Co-ordinators will be on hand to offer advice on funding, enrolment and support available to fulfil your ambition to study a degree at Cardiff University.

Can’t make it to the Open Day? No problem! Check out out Open Day Online Page for useful information about Funding, Enrolment and much more.

Our Open Days are held in the Cyber Cafe at the Centre and have an informal and relaxed atmosphere.  Also, our Reception will be open to take your enrolment.

We look forward to meeting you!

Saturday 14 September

11.00am to 1.00pm

At the Cyber Cafe, 
Cardiff Centre for Lifelong Learning [click for map and directions],
Senghennydd Road, Cardiff CF24 4AG

Confucius Institute Taster Sessions

Saturday 14th September

  • Chinese Culture taster 11.00 am to 12.00 noon
  • Chinese language taster 12.00 noon to 1.00 pm

Come along to our free taster sessions to find out more about Chinese culture and Chinese language. Perfect if you are planning a holiday in the Far East, if you want to improve your CV or simply want to know more about one of the fastest growing major economies of the world.

No booking required, just turn up!

Visit the Confucius Institute

Confucius Classroom launched at Cathays High School

Cardiff Confucius Institute recently celebrated the launch of a Confucius Classroom at Cathays High School, Cardiff – bringing the total up to 11 Confucius Classrooms across Wales.

With their dedicated teachers from China, Confucius Classrooms are able to offer pupils Mandarin as part of their curriculum, as well as adapting subject areas such as History and Geography to include fascinating insights into China. Chinese teachers at the Confucius Classrooms also extend their teaching activities to other schools in their catchment areas, making extra-curricular and more regular teaching of Chinese available to many schools that might not otherwise have the resources or funding to deliver such enrichment.

The Cathays High School Confucius Classroom was launched on Monday 15th July 2013 by Mr Feng Zhi, the second secretary of the Education section of the Chinese Embassy, with representatives from the Welsh Government, the British Council and Cardiff Confucius Institute also in attendance.

The launch evening included musical performances from pupils at Cathays High School and a traditional Chinese tea Ceremony, as well as a tour of the dedicated Confucius Classroom, which was brightly decorated with Chinese crafts and examples of pupils work.

Eluned Davies- Scott, Head of Community Education and the teacher responsible for the Confucius Classroom at Cathays High said: “It is a really exciting time for Cathays High School’s partnership with China. We are delighted to be one of about 400 Confucius Classrooms that have been established in over 100 countries, demonstrating once again the truly international status of Cathays High School. We are a school that believes in opportunities for all and with China at the centre of the global economy the next generation will need to understand its culture and be able to work in its language.”

Cathays High is one of 11 Confucius Classrooms across Wales which form part of the Wales China Schools initiative managed by Cardiff University’s Confucius Institute. The school intends to develop Mandarin GCSE at the school, as well as using its Confucius classroom status to build partnerships with other primary and secondary schools to develop opportunities for Mandarin Language acquisition.

Rachel Williams, Cardiff Confucius Institute’s School’s Manager stated: “We are especially pleased to be able to participate in the formal launch of Cathays Confucius Classroom. This Classroom has been established in partnership with the Confucius Institute, based at Cardiff University, and reflects five years of partnership during which Chinese tutors from Cardiff University have been delivering courses at the school.”

Summer Breakfast Workshops full of tasty tips

Along with the hot weather came three hot topics for the Summer Breakfast Workshops run recently by Cardiff University.  Customer Insights, Consulting Skill and Visual Management Techniques were the topics covered by highly respected experts from Cardiff Business School who ran the workshops as part of the university’s Professional Development Membership Scheme.

Over 60 delegates attended the workshops from a range of organisations.  Ruth Jordan from Cardiff and Vale Health Board attended the Consulting Skills workshop, “This was an excellent insight into consulting from a very engaging, knowledgeable speaker”.

Sarah Lethbridge, Executive Education Manager at Cardiff Business School commented, ‘time is precious to business so holding the 2 hour workshops early in the morning enabled the attendees to be back in the office by mid-morning.  The workshops were designed to be short, sharp and practical and to share the university’s research and knowledge with business.’

Insights into the sessions were sent as ‘twitter teasers’ before the workshops with key points being tweeted live during the sessions.

Mature Students’ Induction

To help with the transition to study and being at university a mature students’ induction is held in the third week of September just before most students enrol. It’s been run since 2005 and has been very popular with participants. Up to 90 students have attended each induction to date.

pic03168The induction includes sessions on study skills, how to use the Resource Centres and the IT facilities and generally eases you into University way of life. Staff will also be on hand to provide information or answer any questions about additional funding and support services at the University.

The induction is a great opportunity to meet other students and you have the chance to question the Mature Students Panel on their experiences. If you would like to know more about the induction please contact Tracy Breadmore-Lammas at the Lifelong Learning Centre at the University via her email BreadmoreLammasT@cardiff.ac.uk or Tel: (029) 2087 6182.

Mature Student Induction Day – Friday 20th September 2013

Invites will be sent to you once your place at Cardiff University has been confirmed. If you have not received your invitation by 10th September please email:

See also: Widening Access – Mature Students

Free management workshops in partnership with Cardiff Business School

The Professional Development Team are working in partnership with Cardiff Business School to develop 3 new management workshops.  They will be offered free as early morning taster sessions, to CPD delegates, and Cardiff Business School Alumni.

The 3 topics to be covered are; Customer Insights , Consulting Skills and Visual Management Techniques.  High demand for sessions has meant the number of delegate places has been increased, with limited availability remaining.  Delegates are attending from a variety of organisations across South Wales.  Attendees will receive a free USB toolkit with useful resources and templates to use in their own time.

For those that cannot attend, @CardiffUniCPD will be tweeting live from the workshops with key tips and topics.

  • Customer Insights will be delivered by Michelle Rose-Innes, an associate of Cardiff Business School and an expert in design and how it can be used to improve the customer experience.
  • Joe O’Mahoney will be delivering the Consulting Skills workshop.   Joe is a senior lecturer in organisational studies at the Cardiff Business School.
  • Sarah Lethbridge will be offering a Visual Management workshop.  Sarah is a practitioner in lean concepts and tools and is based in Cardiff Business School.

Full details available here: