How To Connect to RESLAN
The Residences Local Area Network (RESLAN) utilises a web-based internet access system (Cardiff Campus Manager) to manage the connection in your room. This system will ensure that your computer meets the minimum security requirements in order to connect.
In order to connect to RESLAN, your computer must meet the following criteria:
- You must have a licensed, supported operating system. Supported operating systems include:
- Windows 2000, XP or Vista
- Apple Operating Systems 10.2 and above
- Most Linux systems
- Your operating system must be patched with the latest service packs and security updates
- You must have an up-to-date, supported anti-virus program
Connecting
Before powering your computer on, please ensure that the green network cable (provided) is securely connected to both your computer and the outlet in your room.
Once your computer has started up, please wait a full 60 seconds and then launch a web browser. If you are not directed straightaway to the Cardiff Campus Manager registration pages, please try to access a non-Cardiff University web page (for example, www.bbc.co.uk).
If you are still not directed to the registration pages, please see the troubleshooting guide for help.
Registration
The first time you connect your computer to Cardiff Campus Manager, you will be asked to register your computer for use within the RESLAN network. Your computer will be checked that it meets the minimum security requirements to connect to the network. Should your computer fail any of these requirements, you will be allowed only very limited access to the Internet, purely to rectify the problem.
You will need to know your Cardiff University Network Username and Password to complete registration. If you are a new student, you will already have been made aware of these details, as part of the online enrolment process. If, for any reason, you have not received them, you should contact the enrolment team by ringing 029 2087 6211. If you have forgotten your password, please visit either any Cardiff University library or Information Services 41 Park Place and ask for it to be reset - remember to take your University ID card with you, so that this can be done.
Upon completion, please wait at least 30 minutes for your registration to be processed and allow you full access to the Internet.
Using Cardiff Campus Manager
Occasionally, we may require that your computer is re-checked; this is to ensure that your computer is still receiving automatic security and anti-virus updates. During this period, your computer will be placed in a quarantine zone and need to be re-scanned. Whilst your machine is in quarantine, you will only be allowed very limited access to the Internet, i.e. you will only be able to access anti-virus and security update sites. Once your computer has been checked and verified to be secure, you will released from quarantine and allowed access to the Internet once again.
If, at any time, your computer is deemed to be a threat to other users on the network, you will be completely blocked from using the Internet, without any prior warning.
However you will be advised by an email sent to your Cardiff address that you have been blocked from the Internet
Testing your computer
You may test your computer to see if it will pass the minimum security requirements to connect to the network by running the Cardiff Campus Manager Online Test
Troubleshooting Guide
If you have any problems accessing Cardiff Campus Manager, please view the Troubleshooting Guide