Find out how to get in touch with the IELTS Test Centre at Cardiff University.
IELTS Test Centre
Deri House, 2-4 Park Grove
Phone: +44 (0)29 2087 9156
Our office is open 09:00 to 13:00 and 14:00 to 16:30, Monday to Friday.
You can also download our office map – we're located at reference 60.
Feedback and complaints
We welcome your feedback on any part of the customer journey. Please email or telephone us with your comments.
All complaints must be made in writing and will be acknowledged within two working days. Complaints will be fully investigated and responded to (wherever possible) within ten working days. Complaints relating to the test must be made on the test day before leaving the test venue. IELTS will not accept complaints relating to the conduct of the test after results have been released.