Personal Development
Professional Skills Development for Support Staff
2 days
This workshop has been designed specifically for support staff who want to review and reflect on their current and future roles and the skills required for both being more effective on a day to day basis and making progress. Course members will examine their role and responsibilities; management of time and resources; organisational relationships; communication skills and self-awareness; and confidence building and assertiveness.
7 & 8 March 2013
09:30 - 16:30
Bay Room, 11th Floor, 30 - 36 Newport Road
4 & 5 July 2013
09:30 - 16:30
Tremorfa Room, 11th Floor, 30 - 36 Newport Road

