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Personal Development

Customer Care

1/2 day

Excellent customer focus and service delivery must be at the heart of what we do.  This short workshop looks at how we support our different groups of customers by considering the impact of our behaviour on the performance of individuals, teams and the organisation as a whole.

 

12 November 2013

Tremorfa Room, 11th Floor, 30 - 36 Newport Road

13 February 2014

Tremorfa Room, 11th Floor, 30 - 36 Newport Road

16 April 2014

Tremorfa Room, 11th Floor, 30 - 36 Newport Road

11 June 2014

Roath Room, 11th Floor, 30 - 36 Newport Road

09:00 - 12:00