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Personal Development

Customer Care

1/2 day

Excellent customer focus and service delivery must be at the heart of what we do.  This short workshop looks at how we support our different groups of customers by considering the impact of our behaviour on the performance of individuals, teams and the organisation as a whole.


22 October 2015

16 February 2016

11 May 2016

09:30 - 12:30

11th floor, McKenzie House, 30-36 Newport Road, Cardiff, CF24 0DE