Excellent customer focus and service delivery must be at the heart of what we do. This short workshop looks at how we support our different groups of customers by considering the impact of our behaviour on the performance of individuals, teams and the organisation as a whole.
22 October 2015
16 February 2016
11 May 2016
09:30 - 12:30
11th floor, McKenzie House, 30-36 Newport Road, Cardiff, CF24 0DE