Excellent customer focus and service delivery must be at the heart of what we do. This short workshop looks at how we support our different groups of customers by considering the impact of our behaviour on the performance of individuals, teams and the organisation as a whole.
30 October 2014
3 December 2014
5 February 2015
28 April 2015
10 June 2015 - Room 0.02, John Percival, Colum Drive, Cardiff, CF10 3EU
09:30 - 12:30
11th floor, McKenzie House, 30-36 Newport Road, Cardiff, CF24 0DE