For Current Students

An open, honest and fair community

An open, honest and fair community - where information flow is two-way, accurate, clear and timely, and concerns are dealt with sensitively and professionally.

At Cardiff you can expect the University and the Students' Union to:

• attract, recruit and retain the most talented students from diverse backgrounds through a transparent and fair admissions and selection process;
• provide a common level of accessible information;
• respond in a timely manner to correspondence from you;
• maintain contact with you if you are studying away from Cardiff;
• be clear and transparent about costs associated with studying at Cardiff and provide timely communication about tuition fees, residency fees and other required costs;
• operate and consistently apply robust procedures for academic appeals, complaints and disciplinary hearings;
• work in partnership to ensure appropriate communication of procedures and advice to students.

The University and the Students' Union expect you to:

• check your official University student email regularly to ensure you are kept informed;
• provide accurate and correct information as requested;
• inform the University promptly of any changes to your circumstances;
• raise issues at an early stage and seek advice if these are not resolved;
• seek advice immediately if your academic progress, or any other aspect of your Cardiff experience, gives you cause for concern;
• pay your fees and other required costs by the deadlines set.