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Welcome to the Campus Services Division

The Campus Services Division provides the following ‘services’ and ‘business’ operations to students, staff and visitors at Cardiff University.

Our Purpose

To provide a range of services for the University.

Our Vision

Business and service success through continuous improvement and development.

Our Mission

Satisfied staff and customers who are all treated with dignity, courtesy and respect.

The Divisions ‘services’ are provided to a range of customers, with low/varying income levels, all of who have genuine expectations of quality and care.


The Division’s ‘business’ is one with an annual budget of approximately £28.2 million, part of which is completely self-funded. This unique operational environment provides a challenge, which is readily accepted by our team of approximately 400 staff, who see their roles as important contributions to the achievement of the Division’s aims and objectives.

Customer Care Policy - download (.pdf)
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