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Online Counselling

What is online counselling?

In online counselling you communicate with your counsellor by emails or through Skype Instant Messaging. Through these interchanges you can address your current or past experiences.

You choose whether to use emails or Skype Instant Messaging, or both.

Who can use online counselling?

Online counselling is open to all staff at Cardiff University. It is appropriate if you might have difficulty attending appointments in person e.g. if you:

  • are working away from Cardiff
  • are responsible for small children and cannot arrange childcare, or have other similar commitments
  • have a disability or illness that prevents you from attending in person
  • are unable to attend appointments in person for any other reason

Online counselling is not right for everyone. Your counsellor will assess your situation with you. If your issues are better resolved by a different form of help, they will advise you how to proceed.

We do not offer online counselling if there is a serious risk of you severely harming yourself or others, have a history of severe mental illness, or if drugs or alcohol are your main problem. In these cases, we will be pleased to offer you a face-to-face.  We have a limited capacity for online counselling. If we cannot offer you this service at present, you will be invited to apply for face-to-face counselling.

How do I apply?

Please complete our Self-Referral Questionnaire, selecting "Online Counselling" when asked "Where would you like to attend appointments?".