Skip to content
Skip to navigation menu


Susan Cousins, Senior Counsellor

Susan Cousins

How I work

Whilst the way I work is adapted to the needs and circumstances of each person individually, there are several important principles that remain constant: I will listen to your concerns without judgement, I will never tell you what to do, I will help you to explore what you have chosen to discuss and I will help you to explore options that you may not have thought of before.  These might include: learning to think less negatively, being less of a perfectionist, managing feelings of guilt, anxiety or depression.  My aim is always to work collaboratively and creatively to improve your sense of well-being so that you can actively engage in all aspects of your student life therefore enhancing your learning and ultimately increasing your chances of employability.

Areas of interest

I have undertaken a significant amount of work in the area of counselling BME, International and EU Students and Staff and I am passionate about working towards building a society that is even more inclusive and enabling of equal opportunity to succeed within the University whether you be a student or staff member.  I have delivered training, in the area of ‘cultural competency’ for various organisations, presented two papers at the BACP Research Conference and published several articles in BACP journals.

My background and qualifications

I have over 18 years’ experience in both Higher Education and in an NHS setting.  I am a BACP Senior Accredited Supervisor and Counsellor.  My counselling approach is integrative and includes elements of CBT, Solution Focussed, Existential and Transcultural, however all my work is underpinned by the Person Centred Model.

I currently hold the position of Placement Co-ordinator for the Associate Placement Programme for Cardiff University Counselling Service.