Chief Operating Officer
Jayne Dowden is Chief Operating Officer of Cardiff University, the member of the Executive Board responsible for the leadership, development and effective delivery of professional services across the University.
As University Secretary, Jayne is responsible for governance matters.
Jayne’s degrees in the Classics at Cardiff University equipped her for a role in the Department of Industry, working to develop manufacturing industry across Wales. As Secretary to, and Research Officer for, the Welsh Consumer Council she focussed on equitable provision of services to consumers across Wales.
Senior professional management roles in legal partnerships in Birmingham were followed by appointment as a director for the Magistrates' Courts Service in the West Midlands, where major change processes achieved the merger of seven organisations into one. She has held senior organisational development and change management roles in higher education in the University of Birmingham and in Cardiff University, where she has been an Executive Board Member since 2008. She is a Chartered Fellow of CIPD.
Jayne serves as an Independent Member on the Cwm Taf University Health Board and as a Living Wage Commissioner. She is also a trustee for The Escape Route, a charity promoting self-employment for ex-offenders.
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