Chief Operating Officer

Jayne Dowden
Jayne Dowden MA, FCIPD

Jayne Dowden is our Chief Operating Officer with responsibility for the leadership, development and cost-effective delivery of the University's Professional Services. A member of the University Executive Board, she is also Secretary to the Council.

Previously Jayne Dowden was, from 2013, the Deputy Chief Operating Officer and, from 2006, Director of Human Resources at Cardiff. These board level roles encompassed a wide range of matters related to people working and studying at the University.

Ms Dowden's career began in the Department of Industry working to develop manufacturing industry across Wales and the South-West of England. This was followed by a period as a Research Officer working for the Welsh Consumer Council.

A family move to the Midlands in 1988 led to management roles in the private sector in legal partnerships and then at Director level for the West Midlands Magistrates' Courts Service. Her higher education experience began in 2003 with her appointment to run and develop the operational people management service at the University of Birmingham.

Ms Dowden was born in Neath and studied at Cardiff University, gaining a BA and an MA in Classics. She is a Fellow of the Chartered Institute of Personnel and Development.

Contact details

Personal Assistant: Emma Williams